Is it possible to track clicks on Shop Grid links? Posts that include a video will be shown on your Shop Grid page (assuming you've added a link), but the video will be shown as a static image. How will video posts display on my Shop Grid page? Posts that include multiple images will be shown on your Shop Grid page (assuming you've added a link), but only the first image will be visible. How will multi-image posts display on my Shop Grid page? They will only be clickable on the unique page that you can link within your bio. The posts displayed on your Instagram feed will not be clickable. It is not the same as Instagram's product tagging feature. Shop Grid is a Buffer feature rather than an Instagram feature. Here's an example page viewed on desktop:Īnd here's the same example page viewed on mobile (where most viewers are likely to see it):Ĭommon questions Is Shop Grid the same as Instagram's product tagging feature? When viewed on desktop, users will see a "View" link when hovering over an image, and clicking on the link will take them to the link you added to the post. Your Instagram account image and custom links will be displayed at the top of your page, and all of your posts will be displayed below. ❓ Can our Customer Advocacy team answer any questions for you? Feel free to reach out here. Add the link you'd like to direct users to within the Shop Grid Link field. The easiest way to add a link is to include it when you're scheduling a post. Copy and paste the link from Shop Grid into the Website field and click Submit. This is the link you’ll want to add to your Instagram bio, which will be a unique page of all your posts with the links you add here. Use the Preview Page button to see how your page looks. You can set the color of your links by clicking Link Color and can update these links as frequently as you wish. Enter your link text and URL and click Save Link. Examples might include a link to your online store homepage, a link to new arrivals, or maybe a link to register for an upcoming event. These are links that you may wish to highlight to your followers. You're able to add up to three custom links that will display at the top of your Shop Grid page. Posts without the clock icon are those that have already been published to Instagram. You'll see a clock icon on any scheduled posts and if you hover over it, you'll see the time it's due to be published. Within the Shop Grid tab, you'll see your latest 100 published posts, along with any scheduled posts in your queue. To get started, select your Instagram account on the left hand side of your dashboard and head over to the Shop Grid tab. Setting up your Shop Grid page and updating your Instagram bio link
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